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IT Maturity Assessment

IT Maturity Survey - Short Version

Category I - User Support (including 3rd party vendor support)

1. Does your organization provide 24/7 support via voice, email, and on-line portal?

2. Would you rank your organization’s overall user support as above average?

Category II - Vision and Planning

1. Does your IT organization develop and follow a strategic plan?

2. Does you IT Organization develop and follow an annual budget?

Category III - People (including long term 3rd party contractors)

1. Is your IT organization staffed appropriately?

2. Does your IT organization provide training and skill development for its team members?

Category IV - Network Connectivity

1. Does your organization provide fast reliable network connectivity between physical locations/cloud, and the Internet?

2. Does your organization use multiple vendors and network connections between locations/cloud and the Internet for redundancy?

Category V - User Devices (including 3rd party vendor devices)

1. Does your organization provide the capability to use mobile devices for primary work requirements?

2. Does your organization automatically encrypt all data stored on user devices?

Category VI - Enterprise Hardware (including 3rd party vendor supplied hardware)

1. Does your organization use multiple data centers and/or cloud computing environments with high-availability failover capabilities?

2. Does your IT organization use and regularly test appropriate backup and recovery processes?

Category VII - Enterprise Software (including 3rd party vendor supplied software)

1. Are all of the enterprise systems (Finance, HR, Payroll, email, etc.) appropriate and responsive for all of the organization’s users?

2. Has any of the organization’s enterprise software gone more than a year without an update?

Category VIII - Security and Governance (including 3rd party vendors)

1. Does your IT organization have formalized policies and procedures for network and application access?

2. Does your IT organization automatically load and update user and enterprise hardware with antivirus software?

Category IX - Change Management (including 3rd party vendor changes)

1. Does your IT organization develop and use formal change management policies and procedures?

2. Does your IT organization require testing of all changes prior to implementation?

Category X - Project Management (including 3rd party vendor implementations)

1. Does your IT organization develop and practice formal Project Management Office policies and guidelines similar to the PMBOK?

2. Does a majority of IT projects within your organization originate from the business or IT?

Category XI - Software Development (including 3rd party vendor development)

1. Does your IT organization develop and practice formal software development and testing policies and procedures?

2. Are custom development and integration projects always tested at the unit and end-user level before implementation?

Category XII - Decision Support (including 3rd party vendor supplied data services)

1. Does your IT organization develop and maintain a map of all available data resources within the organization?

2. Does your IT organization provide adequate decision support resources for operational performance?

Complete this form and immediately see your results!

(We promise not to harass you with uninvited solicitations or share your data with a 3rd party)